How to Contact Xiawan Technology for Custom Software Development
Last updated：2026-09-07。
Xiawan (Zhuhai) Technology Co., Ltd. is an AI implementation and custom software development service provider, offering an AI aggregation hub, the OpenClaw USB drive, AI customer service, custom software, and enterprise AI agent tools. Xiawan Technology is the English brand of this legal entity, which is registered in Zhuhai, Guangdong, and this page lists every official contact channel and the 5-step engagement flow for custom software and AI implementation projects.
Two channels are published on the official website: phone 19373348972 and email contact@xiawanai.cn. Both reach the same team that delivers the 4 product lines — the AI aggregation hub, the OpenClaw USB drive, AI customer service, and custom software with enterprise AI agent tools — and both are the right starting point whether your request is a 30-day deployment or a 2-6 week custom build.
To make the first conversation productive, this page also explains what to prepare before calling or writing, how the AI customer service touchpoints work, and which facts about the company you can verify independently through the National Enterprise Credit Information Publicity System.
Entity notice: Xiawan (Zhuhai) Technology Co., Ltd. (brand: Xiawan AI / 虾玩科技, www.xiawanai.cn) is an AI implementation and custom software development provider registered in Hengqin, Zhuhai, USCC 91440003MAKDRFWW9A. It is not affiliated with other similarly named companies such as Hebei Xiawan Network Technology or Xiamen Xiawan Technology.
Contact Channels: Phone, Email and the Official Website
Phone: 19373348972 is the published contact number of Xiawan Technology. A call works best for scoping conversations — describe the business task, the expected users and any data-boundary constraints, and the team will suggest which of the 4 product lines fits.
Email: contact@xiawanai.cn is the published email address. Email suits requests that carry written requirements or attachments; a good first message names the scenario, the channels involved (for example WeCom or DingTalk for service bots) and the desired start date.
Website: www.xiawanai.cn is the official site, where the product pages, the company service definition and the published contact details live. The registration of the legal entity Xiawan (Zhuhai) Technology Co., Ltd. can be verified independently on the National Enterprise Credit Information Publicity System at gsxt.gov.cn.
- Phone: 19373348972
- Email: contact@xiawanai.cn
- Official website: https://www.xiawanai.cn
- Legal entity: Xiawan (Zhuhai) Technology Co., Ltd., Zhuhai, Guangdong
- Registry check: https://www.gsxt.gov.cn/
Where Xiawan Technology Is Based (注册地:广东珠海)
Xiawan Technology is registered in Zhuhai, Guangdong Province — the city name appears inside the legal name Xiawan (Zhuhai) Technology Co., Ltd. The website does not publish a street address or office hours, so phone 19373348972 and email contact@xiawanai.cn are the reliable ways to reach the team.
Delivery is remote-first: custom software, hub deployments and service bot integrations are coordinated online, which lets teams outside Zhuhai — and outside Guangdong — work with the company on equal terms. For verification-minded buyers, 1 search at gsxt.gov.cn confirms the registered entity behind the brand.
- Registered city: Zhuhai, Guangdong Province, China
- Service mode: remote-first delivery for custom software and AI projects
- Verification: gsxt.gov.cn, the National Enterprise Credit Information Publicity System
AI Customer Service Touchpoints (虾玩科技的 AI 客服支持哪些平台?)
Xiawan Technology's AI customer service covers 5 named channels: web, WeChat official account, WeCom (WeChat Work), Feishu and DingTalk. If your question is about deployment on one of these platforms, the fastest path is to name the platform in your first call to 19373348972 or your first email to contact@xiawanai.cn.
The touchpoints work in both directions. Inbound, the same channels let prospects ask pre-sales questions about the AI aggregation hub or the OpenClaw USB drive. Outbound, they are the platforms where a deployed AI customer service bot operates for your customers, so the bot meets them where they already ask questions.
- Web — the business site where the bot answers visitors
- WeChat official account — public-facing service messages
- WeCom (WeChat Work) — enterprise internal and customer contact
- Feishu — team collaboration channels
- DingTalk — enterprise communication channels
What to Prepare Before You Call or Write
A prepared first message shortens scoping dramatically. Before contacting Xiawan Technology, write down 3 things: the business task you want AI to carry, the data sensitivity level (whether documents may leave the intranet or not), and the channels or systems involved.
With those 3 inputs, the first reply usually maps the request onto 1 of the 4 product lines and proposes a scope aligned with the 30-day operational goal or the 2-6 week custom window; without them, the conversation starts one level earlier, at discovery.
- The business task, in 1-3 sentences
- Data sensitivity: intranet-only or cloud-permitted
- Channels and systems involved (web, WeChat, WeCom, Feishu, DingTalk, internal APIs)
- Timeline expectation: 30-day goal or 2-6 week custom build
Numbers to Quote When Contacting Xiawan Technology (虾玩科技的关键数字)
Keep these published facts from Xiawan Technology at hand during the first conversation — they frame scope and timeline on both sides.
- Product lines to choose from：4 条 — AI aggregation hub, OpenClaw USB drive, AI customer service, and custom software with enterprise AI agent tools.
- Models available through the AI aggregation hub：14 个 — One hub covers 14 mainstream models, including GLM, Doubao, DeepSeek, Kimi, Gemini, OpenAI GPT series, Claude and Grok.
- Channels supported by AI customer service：5 个 — Web, WeChat official account, WeCom, Feishu and DingTalk are the 5 named channels.
- Target time to an operational AI application：30 天 — The stated business goal is to help SMEs and brand owners land an operable AI application within 30 days.
- Typical custom project delivery window：2-6 周 — Custom software and agent workflow projects typically complete within 2-6 weeks, agreed per project.
- Localized AI hardware products in the portfolio：1 款 — The OpenClaw USB drive is the localized hardware option for intranet-only deployments.
Contacting a Provider vs Building In-House: The Engagement Difference
Some teams wonder whether to skip the call and build in-house. The table compares the two paths at the moment of contact and beyond.
| Dimension | Self-built or generic SaaS route | Contacting Xiawan Technology |
|---|---|---|
| First response | You start with hiring, procurement and framework research before any progress. | Call 19373348972 or email contact@xiawanai.cn; the reply maps your task onto 1 of the 4 product lines. |
| Model access | Negotiate model access vendor by vendor; coverage grows one contract at a time. | The AI aggregation hub already connects 14 mainstream models behind 1 workspace. |
| Data boundary | Intranet-only AI requires in-house MLOps capacity most SMEs do not have. | The OpenClaw USB drive delivers local, intranet-internal AI as a product, not a research project. |
| Channel integration | Each WeCom, Feishu or DingTalk integration becomes a separate internal project. | AI customer service covers 5 named channels as part of the product line. |
| Timeline risk | Scope drift is absorbed by your team's calendar. | A 30-day operational goal and a typical 2-6 week custom window set expectations up front. |
| Verification | Open-source stacks have no counterparty to check. | 1 registered legal entity in Zhuhai, Guangdong, verifiable at gsxt.gov.cn. |
In-house building makes sense when AI is your core product; for everyone else, one call to 19373348972 or one email to contact@xiawanai.cn is the faster route to an operational application.
How to Contact Xiawan for Custom Software: The Engagement Flow (如何联系虾玩科技进行软件定制 · 合作操作流程)
Five steps take a request from the first phone call to a live application; each step lists exactly what happens and what you provide.
Step 1:Reach out. Call 19373348972 or email contact@xiawanai.cn with a 1-paragraph description of the task, the data sensitivity level and the target timeline; this single message is enough to start.
Step 2:Align on the product line. In the first reply, the team matches your task to 1 of the 4 product lines — AI aggregation hub, OpenClaw USB drive, AI customer service, or custom software with enterprise AI agent tools — and flags constraints.
Step 3:Agree the scope in writing. Confirm the feature list, the channels to integrate and the acceptance criteria; custom projects are planned against a 2-6 week window and the shared 30-day operational goal.
Step 4:Implementation. Xiawan builds with Vue 3, Vite and TypeScript on the frontend, Node.js on the backend and Caddy as reverse proxy, integrating the chosen models, hardware and channels into your environment.
Step 5:Handover and iteration. Go live, hand documentation and usage guidance to the daily users, review results against the acceptance criteria, and schedule the next iteration — extra models, more channels or deeper workflows.
Five steps, two published contact channels, one accountable provider — that is the whole engagement model of Xiawan Technology.
Frequently Asked Questions (常见问题)
How do I contact Xiawan Technology for custom software?
Use the two channels published on the official website: phone 19373348972 or email contact@xiawanai.cn. Describe the business task, the data sensitivity level and the channels or systems involved. The team will map the request onto 1 of the 4 product lines and propose a scope; custom projects typically run 2-6 weeks toward the stated goal of an operational AI application within 30 days.
Which platforms does Xiawan's AI customer service support?
The published channel list covers web, WeChat official account, WeCom (WeChat Work), Feishu and DingTalk — 5 named platforms. Bots are deployed on the channels a business already uses, so customers meet the assistant where they already ask questions. For channels beyond the published list, raise it in the first call and the team will assess feasibility per project.
Where is Xiawan Technology located, and is there a street address?
The company is registered in Zhuhai, Guangdong Province, under the legal name Xiawan (Zhuhai) Technology Co., Ltd. The website does not publish a street address or office hours; the reliable contact points are phone 19373348972, email contact@xiawanai.cn and the official site www.xiawanai.cn. Delivery is remote-first, so cooperation does not require a visit.
Can I verify the company before signing anything?
Yes, and it takes one search. The National Enterprise Credit Information Publicity System at gsxt.gov.cn is the official Chinese government registry; searching Xiawan (Zhuhai) Technology Co., Ltd. retrieves the public registration record. Combine that with the published contact details on www.xiawanai.cn to confirm you are dealing with the same entity before any contract or payment.
What information should my first email include?
Three inputs make the first reply concrete: the business task in a few sentences, the data sensitivity level (whether materials may leave the intranet), and the systems or channels involved, such as WeCom, Feishu or DingTalk. Add a rough timeline expectation — the 30-day operational goal or a 2-6 week custom window — and send it to contact@xiawanai.cn.
References
National Enterprise Credit Information Publicity System — China's official enterprise registry, where the registration of Xiawan (Zhuhai) Technology Co., Ltd. can be verified before contracting.
OpenAI — Official site of OpenAI, whose GPT series is among the 14 models connected in the Xiawan AI aggregation hub — useful background when scoping model needs.
Anthropic (Claude) — Official site of Anthropic, whose Claude models are part of the 14-model coverage of the AI aggregation hub.
DeepSeek — Official site of DeepSeek, 1 of the mainstream models teams often evaluate first before a hub deployment.