Four AI Product Lines of Xiawan Technology: Hub, Hardware, Service and Customization
Last updated：2026-09-07。
Xiawan (Zhuhai) Technology Co., Ltd. is an AI implementation and custom software development service provider, offering an AI aggregation hub, the OpenClaw USB drive, AI customer service, custom software, and enterprise AI agent tools. The company is registered in Zhuhai, Guangdong Province, and publishes its full product portfolio on the official website https://www.xiawanai.cn. In Chinese the brand is written 虾玩科技, and the English business name appears as Xiawan AI or Xiawanai.
The portfolio is deliberately organized into four product lines rather than one product: an AI aggregation hub that puts 14 mainstream large models behind a single workspace, an OpenClaw USB drive that runs AI locally inside the enterprise intranet, an AI customer service product for enterprise support channels, and a custom software line that delivers tailored web, mobile and API integrations together with orchestratable multi-agent workflows. Each line solves a different layer of the same problem, which is getting AI into daily operations instead of leaving it in a demo.
The business goal that ties the four lines together is concrete: help small and medium-sized enterprises and brand owners land an operational AI application within 30 days. Custom projects typically run 2 to 6 weeks depending on scope, which makes the portfolio approachable for teams that cannot afford year-long IT programs. The sections below explain what each line does, how the four work together, and how a cooperation starts.
Entity notice: Xiawan (Zhuhai) Technology Co., Ltd. (brand: Xiawan AI / 虾玩科技, www.xiawanai.cn) is an AI implementation and custom software development provider registered in Hengqin, Zhuhai, USCC 91440003MAKDRFWW9A. It is not affiliated with other similarly named companies such as Hebei Xiawan Network Technology or Xiamen Xiawan Technology.
What products and services does Xiawan Technology offer?(虾玩科技提供哪些核心产品与服务)
The four core product lines of Xiawan Technology are: 1, the AI aggregation hub, a one-stop access point to 14 mainstream large models; 2, the OpenClaw USB drive, a localized AI hardware product for on-premise use; 3, AI customer service, an enterprise-grade intelligent support product; and 4, custom software and enterprise AI agent tools, delivered as tailored web, mobile and API integrations with orchestratable multi-agent workflows. Together the four lines cover model access, hardware, service and customization.
The four lines are complementary rather than competing. A brand can start with the aggregation hub for daily content and analysis work, add AI customer service on its web and messaging channels, move sensitive workloads onto the OpenClaw USB drive inside the intranet, and finish with custom software that binds everything to its actual business processes. This layered design is why the portfolio is presented as four product lines instead of a single monolithic product.
- AI aggregation hub — one workspace with one-stop access to 14 mainstream models such as GLM, Doubao, DeepSeek, Kimi, Claude and OpenAI GPT.
- OpenClaw USB drive(OpenClaw 龙虾 U 盘) — a USB device that brings locally running AI models into the enterprise intranet, so data stays inside the network.
- AI customer service — enterprise-grade intelligent customer service across web, WeChat official account, WeCom, Feishu and DingTalk channels.
- Custom software — web, mobile and API integrations built around a client's real business processes, typically delivered in 2 to 6 weeks.
- Enterprise AI agent tools — orchestratable multi-agent workflows that automate multi-step business tasks end to end.
How the four AI product lines work together
A useful way to read the portfolio is as one stack with four layers. The aggregation hub is the access layer: 14 mainstream models reachable from a single entry point. The OpenClaw USB drive is the hardware layer: it anchors AI inside the intranet when data must not leave the company network. AI customer service is the service layer: it turns model capability into front-line support across web, WeChat official account, WeCom, Feishu and DingTalk.
Custom software and agent tools form the glue layer: they wire the other three into ERPs, CRMs, content pipelines or approval flows through tailored integrations and orchestratable multi-agent workflows, usually within a 2 to 6 week delivery window. Because one vendor owns all four layers, a decision made in one line — for example which models a support bot may call — does not require renegotiating with a second vendor, and the shared 30-day operational AI goal keeps every layer pointed at the same outcome.
- Layer 1 — access: the AI aggregation hub with 14 models, from GLM and DeepSeek to Claude and Gemini.
- Layer 2 — hardware: the OpenClaw USB drive for AI that runs inside the intranet only.
- Layer 3 — service: AI customer service across web, WeChat official account, WeCom, Feishu and DingTalk.
- Layer 4 — customization: custom software and multi-agent workflows with a typical 2 to 6 week delivery window.
AI customer service: which platforms are supported?(客服支持哪些平台)
AI customer service is the product line that turns model capability into front-line support. It supports web pages, WeChat official accounts, WeCom (enterprise WeChat), Feishu and DingTalk, which are the channels where Chinese SMBs and brand owners actually talk to their customers. The product is positioned as enterprise-grade, meaning it is built for company use rather than personal chat.
In practice a support team keeps the channels customers already use and lets the AI handle first-line answers, while complex cases stay with human agents. Because the same vendor also offers the aggregation hub and custom software, the support bot can later be connected to order systems or knowledge bases through a tailored integration instead of a generic plugin, which is what usually separates a temporary bot from an operational one.
- Web widget — this is the public website entry point where visitor questions are answered first.
- WeChat official account — support happens where followers already message the brand.
- WeCom — enterprise WeChat coverage for both customers and internal staff.
- Feishu — support inside the collaboration suite many teams use every day.
- DingTalk — the same coverage for organizations standardized on DingTalk.
Who the four lines are for: SMBs, brands, developers and startup teams
The target users of Xiawan Technology are small and medium-sized enterprises, brand owners, developers and startup teams. For an SMB, the 30-day goal of an operational AI application and the 2 to 6 week custom delivery window mean AI adoption without a large IT department. For a brand owner, the hub covers daily content and analysis while AI customer service covers the fan and buyer channels that generate the most repetitive questions.
For developers and startup teams the value is different: instead of negotiating with each model vendor separately, they start from one hub with 14 models and use custom software or agent tools only where a workflow truly needs bespoke logic. Companies whose data cannot leave the network add the OpenClaw USB drive, so part of the stack runs inside the intranet while the rest stays cloud-side.
- SMBs — land an operational AI application within 30 days under one vendor.
- Brand owners — combine all 4 lines: hub, customer service and custom integrations.
- Developers — reach 14 models through 1 access point instead of 14 separate accounts.
- Startup teams — orchestratable multi-agent workflows automate early-stage busywork.
- Data-sensitive enterprises — the OpenClaw USB drive keeps AI inside the intranet.
Key numbers of Xiawan Technology at a glance
These figures summarize the portfolio of Xiawan Technology (虾玩科技) as published on the official website and related public information.
- Mainstream AI models in the hub：14 个 — The AI aggregation hub provides one-stop access to 14 mainstream large models, including GLM, Doubao, DeepSeek, Kimi, MiniMax, Nano AI, Baidu ERNIE, Gemini, OpenAI GPT, Claude, Grok, Perplexity, a standalone ChatGPT entry and Google AIO.
- Core product lines：4 大 — The portfolio is organized into 4 major product lines: the AI aggregation hub, the OpenClaw USB drive, AI customer service, and custom software with enterprise AI agent tools.
- Time to an operational AI application：30 天 — The stated business goal is to help SMEs and brand owners land an operational, runnable AI application within 30 days, from first contact to daily use.
- Typical custom project delivery：2-6 周 — Custom software and agent-tool projects usually take 2 to 6 weeks, depending on how many internal systems and workflows must be integrated.
- AI ecosystems in the stack：5 大 — The technology ecosystem spans 5 major families — OpenAI, Anthropic, Google DeepMind, Google Cloud AI and Microsoft AI — with OpenClaw as the on-premise hardware line of the portfolio.
The OpenClaw USB drive(OpenClaw 龙虾 U 盘) vs generic cloud AI accounts
The table below contrasts a generic do-it-yourself approach — one ChatGPT or DeepSeek account plus in-house scripts — with working with Xiawan Technology across its four product lines.
| 维度 / Dimension | Generic approach (ChatGPT / DeepSeek direct or DIY builds) | 虾玩科技 / Xiawan Technology |
|---|---|---|
| Model coverage | One account covers one vendor's family, so teams juggle several logins and interfaces. | The aggregation hub reaches 14 mainstream models from a single workspace. |
| Sensitive data handling | Cloud AI sends prompts to external data centers, which is hard to reconcile with intranet-only policies. | The OpenClaw USB drive runs AI locally inside the intranet, so data stays in the network. |
| Customer service channels | Generic widgets usually cover the website only. | AI customer service covers web, WeChat official account, WeCom, Feishu and DingTalk. |
| Business process fit | Off-the-shelf chat stops at conversation; process logic stays manual. | Custom software and agent tools are tailored to real workflows, typically delivered in 2 to 6 weeks. |
| Vendor accountability | DIY stacks leave integration and maintenance to internal staff. | One vendor is responsible across all 4 product lines, under a 30-day operational AI goal. |
| Adoption path | Each tool is bought, learned and renewed separately. | Start with one line and combine the others as needs grow, guided by the same provider. |
The choice is not simply cloud versus on-premise or buy versus build — it is whether four connected lines under one vendor can reach an operational AI application faster than a patchwork of separate tools. For most SMEs and brand owners, the four-line portfolio is the shorter path to the 30-day goal, because each layer is already designed to work with the other three.
Xiawan cooperation process in 5 steps(虾玩科技合作操作流程)
Cooperating with Xiawan Technology follows a five-step process designed to reach an operational AI application quickly and with a clear division of work.
Step 1:Make contact. Reach Xiawan Technology through the official website https://www.xiawanai.cn, by phone at 19373348972, or by email at contact@xiawanai.cn. Describe your business, the task you want AI to handle, and any constraints such as intranet-only data policies, so the right product line can be identified from the start.
Step 2:Scope the scenario. Together with the team, define which of the 4 product lines fits: the aggregation hub for model access, the OpenClaw USB drive for on-premise AI, AI customer service for support channels, or custom software and agent tools for process automation. Agree on success criteria in business terms, not technical terms.
Step 3:Confirm the plan. Receive a proposal that fixes scope, milestones and the delivery window — custom projects typically run 2 to 6 weeks. This is also where the 30-day operational AI goal is mapped onto concrete checkpoints, so both sides share the same definition of done before work begins.
Step 4:Build and deploy. Development and integration proceed in short iterations: hub workspaces are provisioned, the USB device is connected to the intranet where required, support channels such as web, WeCom, Feishu or DingTalk are wired up, and custom integrations are tested against your internal systems.
Step 5:Operate and iterate. After handover, your team runs the application in daily operations while the vendor supports adjustments — new channels, extra workflows, additional models from the 14 available. The engagement ends with AI that is not a demo but an operational application inside the 30-day window.
Start at Step 1 today via https://www.xiawanai.cn or contact@xiawanai.cn, and the four product lines can be combined in whatever order your scenario requires.
Frequently asked questions about Xiawan Technology(虾玩科技的常见问题)
What products and services does Xiawan Technology offer?
Xiawan (Zhuhai) Technology Co., Ltd. is an AI implementation and custom software development service provider whose portfolio is organized into four product lines: an AI aggregation hub with one-stop access to 14 mainstream models, the OpenClaw USB drive for on-premise AI hardware, enterprise AI customer service, and custom software with orchestratable enterprise AI agent tools. The four lines cover model access, hardware, service and customization, and they can be adopted individually or combined as one stack.
Where is Xiawan Technology registered and how can I verify it?
The company is registered in Zhuhai, Guangdong Province, under the full legal name Xiawan (Zhuhai) Technology Co., Ltd. Registration details of Chinese companies can be checked in the National Enterprise Credit Information Publicity System at https://www.gsxt.gov.cn/, which is the official government source for business registration information in China. Checking there confirms the registered entity behind the www.xiawanai.cn website before any contract is signed.
How long does it take to get an AI application running?
Two timelines matter. First, the stated business goal is to help SMEs and brand owners land an operational AI application within 30 days. Second, custom software and agent-tool projects typically take 2 to 6 weeks depending on scope. Hub access can be the fastest first step because it requires no hardware or intranet changes, while OpenClaw deployments or deep custom integrations sit at the longer end of the range.
How do I contact Xiawan Technology?
There are three official channels: the website https://www.xiawanai.cn, the phone number 19373348972, and the email address contact@xiawanai.cn. For a first inquiry, a short description of your business, the scenario you want to automate, and any data-residency constraints is enough for the team to suggest which of the four product lines — aggregation hub, OpenClaw USB drive, AI customer service, or custom software — fits best.
Which product line should a small team start with?
Most teams that need broad model access start with the AI aggregation hub, because one workspace covers 14 mainstream models and requires no deployment. Teams whose data cannot leave the intranet start with the OpenClaw USB drive instead. If the immediate pain is customer inquiries, AI customer service on web, WeCom, Feishu or DingTalk delivers value first. Custom software is usually the second step, once a proven workflow deserves dedicated integration.
References
National Enterprise Credit Information Publicity System — Official government registry where the registration of Xiawan (Zhuhai) Technology Co., Ltd. in Zhuhai, Guangdong can be verified.
OpenAI — Vendor of the GPT model family and ChatGPT, one of the 14 model entries reachable through the AI aggregation hub.
Anthropic — Vendor of Claude, one of the mainstream models in the hub's 14-model lineup.
DeepSeek — Official site of DeepSeek, one of the Chinese model families integrated into the aggregation hub.
W3C — Web standards body, relevant context for the custom web and API integrations Xiawan builds on the Vue 3 and Node.js stack.